A very short summary below of responses from past customers posted on this
old information website. You will also find recent direct customer
reviews on our store at
NOTE: After many years, we no longer sell any of our products on
Amazon or any other similar outlets because of extreme communications
censorship with our customers preventing us from providing the normal direct
24-7 customer support we normally provide and they deserve.
Received the super
feeder for my Lab this afternoon. Again, I just needed it to feed Andi one
cup of kibble once in the morning, just for the month of December, while my
wife is gone. After that, we won’t need it often, but when we do, I feel
confident that it will perform! The quality of all the parts … outstanding.
The way it is packaged (disassembled), I can’t imagine it being damaged in
shipping. The assembly/fit and instructions were right on. Perfect! I love
the simple design and versatility. I can not imagine anyone complaining
about your product. Thanks again for a great product, pre-purchase support
and the extra Kibisan Bowl. Keep-up the good work and best of luck in your
Stephen B. H. D.D.S.
I've had a super feeder setup for my cats for about 8+
years now and love how reliable it is! I've just noticed recently that the
chute setup seems to be dispensing a little more irregularly and I'm
thinking of just replacing that part. I'm curious if a late model housing
will fit on my existing electronics bottom board? Or would it be better to
buy a new setup since it's been 8-9 years?
Hi Gerard - thanks so much for the info!
Just wanted to say again how much I like the Super
Feeder. I just appreciate that it works every time like it's supposed to.
On Sat, Aug 13, 2016 at 2:43 PM, Info <email@example.com>
Nice to hear from you. Not that I want to push business
away, but you most likely only need a new roller and maybe gate/slide set.
Easy to replace if you've never done it. If your food has not been hanging
up at the chute opening, that's probably all you need. The new housing is
great if you use larger food. It has a bigger chute opening where the food
comes out and of course a bit larger chute cover.
Either way, you can get all parts on the store. Yes,
the newer "complete housing" will fit perfectly if you want a nearly new
working great, the cats seem happy, they’re not
constantly pestering for food, and hopefully my 4 goals – 1) less
vomiting of food, 2) one cat gains weight, 3) the other cat loses weight
and 4) less fighting – are rSO impressed by EVERYTHING – informative
website, questions answered on the phone, follow-up email letting me
know FedEx required a signature (that was really valuable, as I was able
to arrange delivery), the digital advance of the manual, the customized
instructions for the timer, the instructional video, MADE IN USA – and
oh yeah, the feeder itself (I got combo #24). They’re ealized.
Thank you, thank you for
a great product and such attention to detail.
I don’t normally do this, but I bought a
unit from you recently, and just wanted to share what I posted on Facebook about
your product. Note: we think it should be named the “Kibbleator” because it
terminated nighttime begging. Thank you for a great product….and if you had a
Facebook account, I’d like to share it with my friends and family.
“Best investment we ever made for a good
night’s sleep and to reduce tripping over hungry cats hazards. I have 2
confirmed, kitty-kibble fiends, and now with the autotimer set for 2 and 10, am
and pm, they have no reason to come and wake me up for a midnight nibble. They
now pray to their new Kibbleator and are trying to figure out how to trick the
timer. Of course Fancy Feast wetfood must still be dispensed at 6 am and pm, on
separate plates, by well-trained cat-slaves, but at least the slaves are getting
a good night’s sleep!”
Gail M. Brion, PhD. Lexington, KY
Professor of Environmental Engineering and
Director of the Environmental Research and
We got a third cat, so the first thing I had
to do was order a third feeder. Works perfectly.
Works like a charm! Very pleased with the product.
Victor S. Cortese, D.V.M., Ph.D., Dipl ABVP
Director Cattle-Equine Immunology and
- Assembly a little tricky. The timer was more
challenging but after a few tries and a one week test it worked
perfectly and has been flawless for the first two weeks. Much better
that the last brand
that jammed up almost every day.
- This product is great! The hopper is a little
small but there is a bigger one that can be ordered to fit it. Its on
time every time and my cats never miss a feeding. Great fast service
I have a KSF-2 which I
purchased back in 2005 for my pond; the unit has never missed a feeding and is
still going strong. I have tried many other different types but this the best
and the most reliable.
My wife dropped the lid in the pond and I can not find it. Will the "Extra
Super-Feeder/hopper lid" fit my old feeder? The hopper dimensions are 3
5/16” x 3 1/16”
Thanks for a great product!
to the different sizes of available cat food
out there. Now Itty goes running when she hears the food drop and does
not beg for food in between. LOVE that it is made in the USA.
Testimonial for ya:
You guys, this thing is absolutely fantastic. Even with
slightly irregular-shaped cat food, I was able to fine-tune the feedings to
distribute an average of 1/2 cup (total) across the whole day; 12 feedings. My
cat used to over-eat, and as a result would often vomit - this setup has cut
down on that problem considerably. I highly recommend this to any pet owner -
especially those with a "fat-cat-skinny-cat" scenario.
For this scenario, I now have the perfect setup (see
attached image). The large cat eats from the feeder at set intervals, while
the skinny cat slips into the 'food box' when he feels like eating. The box
opening is adjustable, and the whole thing was made from a single, clear 24in x
48in acrylic sheet, with absolutely zero wastage (simply cut in half, then again
for ends, then one end into half twice more). Makes a spectacular combination
with your feeder.
Thanks so much!
been 3 years (since August, 2010) that we purchased and are using your Super
Feeder for our incredibly smart and innovative cat, Merlin…and WE LOVE your
feeder! It has worked flawlessly since we received it. We love that it
easily allows for us to add a feeding as a snack when we are away on short
trips. We also love that even if there is a power outage when we are away,
it automatically just picks up the cycles when the power returns. This is
an amazing, American made product worth EVERY penny. Prior to this we had
various other so called automatic feeders such as the Pet Bistro that are
available in chain pet stores. NONE of those - and we went through 3 of
them - worked as well or lasted for more than about a year. Thank you for a
quality, reliable product. We strongly suggest that anyone seeking such a
feeder - especially of you have a clever cat that figures out how to reach
up and “mine” for his food! - get this unit. Thanks and keep up the great
work! - Gene & Cherie in Sacramento, CA
Just wanted to give you a hearty well done for your product! Recently we
found ourselves without anyone to rely upon to feed our indoor cat while
away for a weekend wedding and after having done a diligent web search on
available products, selected yours. I purchased the combo with a digital
timer because I swear my big 11 year old male cat can tell time and is big
on routine, down to the minute. An analog timer would not have been precise
enough. Assembly took about 20 minutes, most of which was reading
directions and watching the assembly video. We started feeding him before
we went away to ensure there were no hiccups and that I had calibrated his
feed amount properly. Food amount is perfect--important since our guy is
using moderate calorie food. Now we will use the feeder twice a day because
it removes any concern should we have to work late, plus it gets him even
more used to the routine. Your unit is exceptionally well made, and though
it takes a couple of readings to understand how to set up the separate
digital timer, that is also well worth the effort.
Glad to see a small business filling a need with an exceptionally well made
product. Keep up the good work!
Marcus in Philadelphia
Just got my feeder today. Thank you for such a smooth
transaction and a super quick shipment. Wanted to give you my opinion on the
installation instructions I have heard both pro and cons about before
placing my order. Well done, it's nice to see that the US companies we are
all so proud of, do truly build and design the best products. This feeder is
so well designed and built that I will be recommending your feeder to anyone
who I think has a need.
Thanks again and keep up the good work.
Very happy new customer for life,
Gregory Scott Evans
Thank you for the fabulous customer service you have
provided. I received the parts yesterday and plan on re-mounting the feeders
in a more secure fashion this afternoon.
I am a recently graduated veterinarian and I
recommend super feeders as one piece of the solution for anyone who has
problems with cats that wake them up early in the morning or late at night.
Emily Franquin DVM, MPH=
First let me say that the
only reason I don't give the product a 5 is because it's a little pricey to
me. However if time goes by and I have no issues with them I will try to
update my review and change the rating to 5 star.
I've been looking to purchase an automatic feeder for my cats for a while. I
live alone and I'm gone a lot, not to mention one of my cats has had a
weight problem. I wanted some thing that was dependable, could deliver a
small portion of food several times a day and could work with small kibbles.
I use Science Diet. Every thing else I looked at for a cheaper price all had
the same type of reviews. Most of the other feeders out there can't
distribute a small amount of food accurately. Also most had problems with
I didn't want to get one that would not be reliable and would over feed the
cats. This company gets great reviews but that's a lot of money for a feeder
when several others are out there for $50. I decided to take the plunge with
a vacation coming up and I'm excited I did.
The feeder has a roller with many nipples on the inside and an adjustable
gate that will adjust to what ever size of food you have with in reason. It
is made for smaller pieces. There is also an adjustment for how long the
roller operates. Between the two and a little trial and error you can get
just about any portion you desire.
The feeder itself works when it gets power and then it takes 2 minutes to
reset. So instead of an on board timer that has to be reset every time the
power goes out you can use your own timer, or one from them which I
recommend, that plugs in to the outlet. The feeder then plugs in to the
timer. From here you could see the possibilities. I have a dual outlet
digital timer with a battery back up. I could set the thing to feed every 15
minutes on what ever days I wish. I have mine set for every 6 hours. Best
for the cats that way. They don't over eat and throw up.
The feeders are very solidly built. I was very surprised and the quality of
construction. I ordered the combo pack of two feeders with bowl and large
container and replaced the two analog timers with a single dual outlet
digital timer. If the power goes out you only miss the feeding that was
scheduled for that time. If you have analog timers they are just set back
the amount of time the power was off. The large hopper holds 24+ cups of
food. That's all I can think of at this time. If I think of any thing else
My original review was on Amazon, hence the stars. Like
I said if they last a few years or more I will happily change my rating to 5
star. So impressed with the product.
our replacement timer and just wanted to tell you all thanks! What a
terrific product – everything works so well and our cat is a happy camper.
Thanks again for such a wonderful product. Danielle, Carrollton,
Thank you for your great service!
It is the first day I did not have to wake up at 5:30am
to feed my cats. It was a very good morning for me. :)
Keep it up on giving quality products.
You could find something made in China for half the price, and
every piece of it would be cheap.
Every time I even lift the cap to fill this I can feel quality. And I say to
myself that I'm really glad I chose this.
If you buy the other one, you'll only be happy during checkout. Where I'm
happy with this every time I hear it run
I just wanted to reach out to you again and say that I
just finished setting up and calibrating my feeder, and it looks like it is
going to be a great success! Thank you so much for making such a quality
product, and for putting such a personal touch on your customer service.
What a great company!
I absolutely love your cat food dispenser and have used
mine for years. It keeps the cat from waking me up in the mornings so we
can live together in peace. And it allows me freedom to leave the house
without rushing home to feed him at set times.
But. He has just been diagnosed with a urinary
disease that requires him to be fed a 100% wet food diet. And now he's
waking me up in the mornings again and we're both miserable.
All the other cat food dispensers out there are so
poorly constructed, and not cat-proof. Yours is the only one that my cat has
never been able to break into. Please, do you have any plans to design a
wet-food dispenser that is also cat-proof? It doesn't need to hold many
meals, just one or two meals at a time. Something with a place for an ice
pack to keep the food fresh, and using the same timer as your super-feed
dry food dispensers.
A very heartfelt request from a very tired,
~ Bat-Sheva Guez
Problem #4! I could
only afford one super feeder not two for both cats T^T and I knew they
would't share politely. But I came up with a solution! I went on a trip to
home depot in search of something to form feeding troths out of to evenly
divert the food from one shoot into two bowls so I would only have to buy
one feeder. I finally found some cheap little sheets of aluminum for around
a $1 and went home and made up paper templates for the little troths to make
sure they fit and looked right and then traced them onto the aluminum cut
them out with tin snips and folded them to the right shape . I used Gorrila
glue brand Epoxy Resin to glue the troths up inside the chute cover ensuring
they would't budge. Once I had the chutes made I mounted the feeder directly
to the wall via a small chunk of 2X4 painted white.
Its really important that you make sure the feeder is mounted level and
anchored with at least two screws so that it wont twist at all on the wall
so that when the food comes out of the chute the troths divide the food
evenly into both dishes. It really does divide it almost perfectly if its
nice and even with only 2-3 food kernels variance .
Tada!!! one super feeder for two kitties! I was still skeptical that they
would share nicely and as you can see in the video Calcifer tends to jump
over to Neffy's side and take a bite before running back to his own side.
The solution to this little problem is just putting up a small wall barrier
made out of cardboard protecting Neffy's side so that Calcifer can't stick
his fat head into her dish and she can eat in peace.
Now this magical feeder is timed to go off four evenly spaced times
throughout the day feeding them both the same small amounts. Now there is no
more early morning chaos and constant begging and fighting all day and Neffy
no longer throws up her food!! When they know its close to time to eat they
both sit by their established side of the feeder and wait for it to go off.
The fighting between the two cats almost completely disappeared and peace
has finally arrived. If this feeder ever breaks I will not hesitate to buy
another because of the sanity it has given me. An added bonus is that I can
now travel places and only have someone stop by once a week to check on the
kitties and refill the feeder instead of coming by several times a day,
Make sure you use the right food or the kernels will get stuck or not come
out evenly! I use Blue buffalo brand cat food because it comes in small
round kernels that come out of the chute in perfectly measured amounts
Also if your kitties are vigorous eaters and move the dishes around the
floor while eating try gluing their bowls to small but heavy ceramic tiles
you can get from a home improvement store. They come in lots of pretty
colors and are heavy enough to keep the dishes in place so that the food
kernels don't spill out onto the floor.
If you are short on cash like me go directly to the Super Feeder website and
you can order a bare bones feeder with no plastic mount/bowl included and
you can simply mount the feeder to the wall with a chunk of 2X4.
from Windows Mail
just want to thank you for shipping me your Super Feeder to the UK. It has
been in twice-daily use for 6 months now and I am extremely happy with it's
performance. It is very sturdy, well made and reliable and has never caused
me any issues. I use it with pellets for my house rabbit and as you can see
from the attached photo, he is very pleased with it!
thanks again and congratulations on producing such a great product.
I've had one super feeder for about 5 years now and
another for 3. Because of these devices, my cats are much happier. They've
been instrumental in allowing one of my cats to lose 5lbs to get to a
healthy weight without much suffering by allowing for many small meals each
day. I want to thank your company for producing such a high quality
reliable product. The modular design of your product is also excellent.
I've been able to mount in several different ways and control it in others.
My only minor complaints are that the screws holding the sections of the
hopper together tend to be a bit loose and come apart (I had to replace them
with small nuts and bolts which worked excellently) and the adjustment knob
is very sensitive, although I understand this is necessary to allow for a
wide range of feeding times.
Thank you so much for such an excellent product. It
has not just eliminated a tedious task for me, but also has likely added
additional years to the lives of my animals.
husband and I are so pleased with this feeder. It works great. It
was a little involved when setting up but as long as you read the
instructions carefully, you won't have any problem. We've had it for
a couple of weeks now and we are totally satisfied. Our cat no
longer harasses us in the middle of the night for food, and since
she cannot self feed, this works out perfectly. She is on a special
diet that we buy from the vet and It works in the machine just fine.
I love the fact that she can get small portions 6 times a day. We
purchased the model with the timer. Love it!!!
feeder is incredibly well constructed and so far very kitty proof. We
had the Pet Safe 2 meal feeder before (from Petco $40), and in about 5
seconds our 2 kitties had gotten their paws under the flimsy lids and
cracked the thing wide open. The Super Feeder is in a completely
different class of construction--- every piece fits into every other
piece nice and snug, the plastic is very thick and solid, and every
piece that is important gets screwed together. Finally, a kitty feeder
that is thoughtfully designed and well executed!
Amazon customer who
purchased feeder with chute cover installed
Thank you, and thank you for your service. I appreciate
the discount and the fast service we've received. We received the feeder
just in time for the holiday weekend and our cat is happily running towards
it at regular intervals. :)
- I purchased the
10-KSF-2 KOI-POND-FEEDER with the 7-day dual outlet timer and I couldn't be
happier. I had been searching for over a month for a feeder to use while
I go on vacation. I actually purchased a feeder that runs on batteries and
has a built in timer. The feeder was made of cheap green plastic (KOI
Kitchen). What a piece of junk that was. I sent the unit back the same
day I got it. No way that will hold up or withstand the weather outside. I
then tried another feeder (Fishmate P21) and that was difficult to fill and
didn't have the capacity and feeding schedule I needed... (Sent it back).
I found your
feeder on your website and figured I would give it a try. I must say I am
extremely impressed with the quality of the feeder. I assembled it (great
instructions) and ran some feeding tests... Being able to adjust the feeding
time and feed amount is exactly what I needed. It works perfect. Mounting
the unit was easy as the mounting hardware included was spot-on... and
sturdy! I love the expandability of the product by adding hopper
extensions. As my fish grow and need more food over a period of time, I can
just add more hoppers. You have a solid product. Keep up the great
work! You have a customer for life.
- Just wanted to let you know that I am very happy with my new
feeder. I have added your link to my Tank Thread on Michigan Reefers in
hopes that others buy your product. Its construction is top notch and it
performs perfectly. My reef inhabitants will be so much better off now that
they can eat 4 times a day and I am happy that I can control another part of
my tank while I am away. Thanks for the great product.
I just wanted to thank you for a great
product. I bought the CSF-3 quart superfeeder combo deal
and it has worked out just very well so far. It has made feeding my multi-cat
household a controlled amount of food very simple. The cats no longer bug me for
food because the feeder's set schedule removes me from the equation. Now they
just hang out by the feeder when they know food is on its way. Cats do really
well with routines so this worked out perfectly.This is a great product for
people looking to control their indoor cats' weight without the hassle of having
to be around for multiple small feedings. Works great as a vacation feeder too!
Thanks again! -Carissa
Gerard- Yes, I did get the first feeder and am very happy
with the way it works (I am working on adapting it to go outside a rabbit cage
and pour the pellets into an inside crock (since rabbits will chew the feeder).
I like the way the feed can be fine tuned and did not find any other products
out there that would work for such an adaptation. I also like the way
different attachments can be used- since we have many pets and feeding
needs that could change over time. I found your product on the internet,
and did not find others that compared . Thanks!
I just wanted to write and let you know how
impressed I am with my new cat feeder. The quality is much higher than I
although at first it seems more complicated, it is much easier to use than other types.
All the others I have owned have been complete crap! So thanks.
I just wanted to thank you for the great service you gave us. We will be going on a short vacation again soon and I have complete confidence in
our feeder working correctly and flawlessly again. It really is a very well designed and built
unit. thanks again,
Thank you very much. It was a pleasure speaking with you. I was telling my
colleagues that you are an example of someone who found a need for a product, developed it and was
successful. Necessity is the mother of invention. We need more individuals like yourself.
Good luck and much success,
Anyway, thanks for all your help and support.
So far I'm very happy with the product.
Thanks a bunch.
The Super Feeder works beautifully.
As an retired engineer I am very impressed with the unit's design, simplicity,
options for AC or DC power, adjustability for feeding, mounting, and feed
capacity. It looks like an awful lot of thought, development,
manufacturing tooling, and assembly simplification went into this product.
Thanks for you're quick response
Nice to talk to you again. I'm still thrilled about the fact
that these feeders are working so good. You (your feeders) made my life as a dog
trainer much easier. Finally I have a device that is a radio transmitter and
receivers on the feeders so I can operate the feeders from a few hundred meters
I guess in the future we will order more feeders because
already a lot of people have being watching this new method of training and when
they want to start doing this too they need at least some feeders hahaha.
Yes I received the feeders a few days ago.
Everything is perfect. Thanks again!
My technicians made some remote controls on it so
I can use feeders in training situations in every setting. The remote controls
are working over more than 1000 meters distance!